Multi-tenant isolation
Each organization is scoped at the application and database layer. Built for B2B businesses with multiple brands or regions.
Platform
Headless loyalty infrastructure
LoyaltyGrid is the engine behind your apps — not another member portal. Run wallets, tiers, campaigns, and rewards over APIs with tenant isolation and financial-grade correctness.
Built for businesses, not shelfware
Your channels stay yours. LoyaltyGrid provides the loyalty logic, ledger, configuration tools, and integration surface your engineers and marketers need.
API & integration
Tenant-scoped REST endpoints, API client auth, webhooks, and idempotent mutations for every channel.
Ledger & correctness
Append-only ledger, exact integer math, FIFO expiry, and reconciliation — loyalty value treated as real money.
Webhooks & events
Push earn, redeem, tier change, and custom events to your stack in real time instead of polling.
Copilot & AI
A copilot grounded in your program configuration and the API contract — with agentic workflows in design-partner preview.
Admin dashboard
Configure programs, inspect members, manage API clients, and run reports — for admins provisioned on your tenant.
Telecommunications
Subscriber-scale programs, billing-adjacent integrations, and regional tenant models.
How it fits your stack
LoyaltyGrid sits behind your CRM, apps, billing, and data warehouse. Your teams integrate once; marketers configure programs without shipping new app builds for every campaign.
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Your apps & channels
Mobile, web, contact centre, and partner portals call LoyaltyGrid APIs. Members never need to visit a separate loyalty UI.
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LoyaltyGrid data plane
Members, wallets, ledger entries, tiers, campaigns, and rewards — all tenant-scoped, audited, and API-addressable.
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Your existing systems
Webhooks and batch exports connect to CDP, CRM, billing, and analytics. No rip-and-replace of your MarTech stack.
See the platform on your use case
We provision per organization — talk to our team about scale, integration, and timeline.